Privacy Policy

Last updated: October 1, 2024

Overview

WorkOnward Foundation ("we," "us," or "our") designs workforce technology that protects the dignity and privacy of the communities we serve. This Privacy Policy explains how we collect, use, and safeguard the personal information shared with our websites, events, research collaborations, and AI-powered services.

Information We Collect

We collect information in three primary ways:

  • Information you provide such as contact details, resumes, feedback, or partnership inquiries submitted through our forms and intake processes.
  • Usage information including log data, device characteristics, and interaction patterns when you use our digital tools, voice services, or SMS experiences.
  • Partner-supplied data shared with proper consent in order to fulfill pilot programs, government reporting, or workforce training engagements.

How We Use Information

We use personal information to deliver and improve our programs, respond to inquiries, conduct inclusive research, and maintain platform security. We may also use non-identifying, aggregate insights to advocate for policy change or inform our partners about community needs.

Data Sharing

We do not sell personal data. We only share information with vetted service providers, collaborating institutions, or government agencies when it is necessary to deliver a program, comply with the law, or protect participants. All partners agree to confidentiality and data protection standards aligned with our mission.

Your Choices

You may request access to, correction of, or deletion of the personal information we hold by contactingprivacy@workonward.org. You can also opt out of non-essential communications by following the unsubscribe instructions in our emails or replying STOP to SMS messages.

Data Security

We implement administrative, technical, and physical safeguards that meet or exceed industry standards for nonprofits working with sensitive employment data. This includes encryption, access controls, and ongoing monitoring for unauthorized activity.

Policy Changes

We review this Privacy Policy regularly to keep pace with our technologies and responsibilities. When updates are significant, we will provide notice on our website or via email before the new terms take effect.